SHIPPING POLICY

Tobacco Pipe Malaysia ships globally.

 

We at Tobacco Pipe Malaysia aims to get your products delivered at the quickest pace possible and ensure you the quality of goods you receive. Let us know if your goods are not in a desirable status and we'll look into it for you.

Delivery Within Malaysia

Tobacco Pipe Malaysia uses Poslaju, J&T Express and Grab Express for most deliveries.

Rates for Peninsula Malaysia starts from:

RM 10.00 for orders below RM 250.00

Delivery Time:

1-2 Working Days

Rates for Sabah & Sarawak starts from:

RM 20.00 

Delivery Time:

2-3 Working Days

Same day Grab Express Deliveries are available

Contact us for more info.

FREE DELIVERY IN MALAYSIA FOR ORDERS ABOVE RM 250.00

International Delivery Policy

For all International Delivery, all rates are automatically calculated based on item weight with packaging included. You may view your total amount upon checkout.

We are able to ship pipes and accessories except lighters to all countries. 

We ship pipe tobacco and cigars to all countries except:

France

Greece

Portugal

*Other Countries will be updated accordingly

The reason why we do not ship Tobacco to the countries above is because of their local customs law stated that Tobacco falls under Prohibited items.

For more info please contact us via email: info@tobaccopipemalaysia.com

or talk with us instantly on our web messenger on your lower right corner of the screen.

Please be reminded to subscribe below in order for us to reply your inquiries more efficiently.

Custom Duties and Tax

For all International Deliveries, all custom duties and tax will be borne by customers which is not included in our shipping cost. Customers are advised to check with your local post on charges to be paid. If customers however refused to pay your local duty and tax, we will subtract the shipping fee for the order and return shipping fee if any once the order is returned back to us before any refunds are made.

Prohibited Items

It is advised to check on any restrictions on items before you purchase as any incurred cost of return shipment will be borne by customers before any refunds are made. Please take note that no refunds will be given for items abandoned or seized by your local customs. However if your ordered items are denied entry and returned to us, you will get a refund for your items ordered with the original shipping fee deducted.